Privacy notice

This privacy notice for FirstTide, a product of Bernie News Network, S Corp. (Delaware) ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at firsttide.ai, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with FirstTide and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Authentication via Auth0: User authentication is handled by Auth0, a third-party authentication service. When you create an account or log in, Auth0 collects and processes your authentication information according to their privacy policy.

The personal information we collect may include:

Name
Email address
Organization name
Job title/role
Contact preferences
Authentication tokens provided by Auth0

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including:

To respond to user inquiries and offer support
To send administrative information to you
To request feedback
To send you marketing and promotional communications (with your consent)
To protect our Services
To identify usage trends
To determine the effectiveness of our marketing campaigns

3. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations and with specific categories of third parties:

Service Providers: We may share your data with third-party vendors who perform services for us, such as Attio, which keeps walkthrough requests, and Google Calendar, where you book the call
Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition
Legal Obligations: We may disclose your information where required to do so by law

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. What Are Your Privacy Rights?

Depending on where you are located geographically, you may have certain rights regarding your personal information:

The right to request access to your personal information
The right to request correction of your personal information
The right to request deletion of your personal information
The right to withdraw consent
The right to opt out of marketing communications

7. Do We Use Cookies?

We may use cookies and similar tracking technologies to access or store information. We use these technologies to improve your experience on our Services and for analytics purposes.

8. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date at the top of this notice.

9. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us through the contact form on our website or email us at contact@bernie.news.

Bernie News Network, S Corp.
Incorporated in Delaware
Email: contact@bernie.news